Frequently asked questions...

Q. What is the cheapest wooden floor?
A. A 14mm thick engineered board in a three strip or a single strip. Laid as a floating floor on a special underlay. Some of these boards (depending on the board quality) can be glued to the sub-floor to give a solid feel under foot. But as we need to use a special flexible adhesive this tends to make it more costly to lay.

Q. How do we prepare so we are ready for the installation?
A.
You simply have to clear the room and take up the carpets and the gripper rods. We can of course, offer this service, but a charge will be incurred depending on the room size. Inconvenience will be kept to a minimum. We are very much aware that we are working in your home and we try to make the installation as smooth as possible. All of our power tools are fitted with dust extraction units. If the weather allows, we will do all the cutting outside (assuming that the room is close to an external entrance). We take great pride in making sure the room is clean and tidy as we leave the premises each day.

Q. How long does it all take?
A.
This is a hard one to answer. It all depends on the type of installation: floating floor, glued or nailed. Is it a pre-finish board? Does it need to be sanded and sealed? Your average domestic room, 3m x 4m (10ft x 13ft) can have a floating floor installed in approximately 1-2 days. This does all depend on the situation on site. When we know exactly what the project is, we can give you a good idea before work commences so that you can prepare yourselves for the time it takes.

Q. How do I clean the floor?
A.
A moist mop - it really is as simple as that. You can buy wood floor refreshers to wipe on the floor and then just wipe off. An oiled floor may need re-oiling over time depending on how busy the footfall is in that area. Make sure you fit felt pads to the feet of all furniture and purchase the correct cups for heavier items of furniture. Ensure that you have purchased these prior to installation so they are ready to use. Stiletto shoes will make dents in the surface of the floor. So take care. It never ceases to amaze us how people's choice of indoor footwear changes after the new wood floor has been installed.

Q. Does the skirting have to come off?
A.
In a word, no. However, it is generally accepted that it is best to remove the skirtings and either have them refitted after the installation or have new matching wood skirtings fitted. All options will be discussed with the customer during the initial visit.